Controlling Access to Your Community
Benefits of Request Management
Control Access
You can easily control access to certain channels by requesting for users to jump through some hoops by sending in a request.
Flexible
You have the flexibility - whether it’s requesting your users to follow you on your social accounts, or attaching proof of a purchase.
Private Community
Create a private community within your community for users who accomplish certain tasks. Extermely useful for giving your community something to strive towards.
-
Privatize Channels
- Request Access
-
Handle Requests
-
Request History
Privatize your channels and decide which roles get access, and which apply for access. Create application instructions that inform members of the criteria to access to your private channel.
Allow your users to submit access requests to gain access to private channels. These requests can contain attachments or any other form of verification you specify.
View all requests and manually approve, or reject them. Approve a request by assigning members roles that are approved for access to the private channel.
Easily keep track of all requests that have come through with the Request History page. See the entire timeline along with attachments that members have submitted.
Privatize your channels and decide which roles get access, and which apply for access. Create application instructions that inform members of the criteria to access to your private channel.
Allow your users to submit access requests to gain access to private channels. These requests can contain attachments or any other form of verification you specify.
View all requests and manually approve, or reject them. Approve a request by assigning members roles that are approved for access to the private channel.
Easily keep track of all requests that have come through with the Request History page. See the entire timeline along with attachments that members have submitted.
Desmond Leong
We realised early on that not everyone wants to “charge” a user to get access to a channel. Sometimes you simply want them to complete a few simple tasks such as following your social accounts or attaching proof of their purchase. With that in mind, we created a very flexible “request management” feature which allowed admins to easily create custom instructions for their community.